Troubleshooting

This chapter explains how to investigate and fix some common errors found in the 1Spatial Management Suite.

Browser errors

If you are presented with a blank page after logging in to the user interface using Internet Explorer, check with your IT department to see if Enhanced Security Configuration is enabled.

This setting is usually enabled on Windows Server machines, but usually not enabled on ordinary Windows desktop machines.

If the setting is enabled, add the URL of the user interface to Internet Explorer's trusted sites list.

Note: Please consult the official Microsoft documentation for details on how to set up trusted sites.