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Register your interest for our Data requirements for a national Priority Services Register (PSR)
Register your free place!

Join us to discuss the industry challenges when considering the data requirements for improved Priority Services Registers (PSR). 1Spatial and Ordnance Survey are collaborating to facilitate discovery and insight gathering from key representatives of the industry. This is an opportunity to contribute and share your experiences to identify a clear vision with common goals.

The UK is in the throes of an energy crisis that is predicted to force an estimated 45 million into fuel poverty.  Nearly two-thirds of all UK households – or 18 million families – could soon become financially vulnerable. Spurred by this, 1Spatial and its partner Ordnance Survey have joined forces to facilitate the discussion to understand how we collectively ensure that PSR data is more accurate and more current to better support the most vulnerable in our community.

This is an opportunity for you to help consider the current challenges around identifying and sharing data and discuss processes which could enrich and automate data validation and update customer information, so we can better serve, identify and predict who in our society might be in challenging circumstances this winter.

The aim of the session is to bring together utility companies, relevant government bodies, charities, and the third sector on how we can work together. Customer’s and Service Users’ information regularly changes which results in data being out of date almost as soon as it is collected. This workshop will focus on the data requirements and how we can cleanse and update data on a regular basis to ensure it is kept up to date. Not only ensuring that those who qualify for the register get the support they need but automating the process for Utilities companies to save them time and money.


14:00 – 14:10: Introduction

14:10 – 14:30: Overview of the PSR and the current issues facing the industry by Holger Kessler & Carolyn Delehanty

14:30 – 15:00: Lightning Talks by industry leads to share their PSR journey; including first-hand experience and challenges with Helen Lord, Vulnerability Registration Service Ltd, Jon Ross, Southern Water and Andrew Humphreys, Savvi.

15:00 – 15:15: Coffee break

15:15 – 16:15: Group workshop – contributing to the discussion around the key themes identified during the overview and lightning talks

16:15 – 16:30: Summary of insights and outcomes

16:30 – 17:30: Networking and drinks reception

Thank you for your interest in this event. It is now sold out. If you are interested in future PSR events, please email