Frequently Asked Questions
Frequently Asked Questions
Welcome to the 1Spatial FAQ page. Here you'll find answers to common questions about our services, products, and how we help organisations manage and improve their spatial data.
Q: What is 1Spatial?
A: 1Spatial is a global leader in providing geospatial data management solutions to assist clients in solving their complex spatial data issues. We help organisations unlock the value of location data to make better decisions and improve operational efficiency.
We enable customers to manage their data to make better decisions relating assets, their location, and their relationship with other assets and business operations. This applies to multiple sectors from infrastructure/construction, to transport, utilities, government, defence, mining, natural resources and agriculture.
Q: What services does 1Spatial offer?
A: We have technology, supported by professional services and 3rd party and open source software that enable our customers to ingest, validate, clense, integrate, transform, and enhance data relating to assets with effective and automated data governance.
1Spatial offers data ingestion, validation, cleansing, integration, and transformation services. We specialise in spatial data management, GIS solutions, and automation tools for industries including government, utilities, transportation, defence, natural resources, mining, retail and commercial to name a few . Our solutions are tailored to meet the unique challenges of each sector.
Q: What products and solutions does 1Spatial offer?
A: 1Spatial offers a suite of products including but not limited to, 1Integrate, 1Data Gateway, FME and Geospatial Data Validation and Correction Hub (GDVHub), Positional Accuracy Improvement(PAI), and Utility Network Migration Solution. Our products are designed to ingest, manage, validate, create and automate digital data, in particular but not limited to spatial data.
Q: What is FME and how do 1Spatial’s clients use it?
A: FME (Feature Manipulation Engine) is a powerful data integration platform. 1Spatial assists clients in using FME to automate data workflows, transform spatial and non-spatial data, and connect disparate systems efficiently.
Q: Can 1Spatial solutions be customised?
A: Yes, 1Spatial solutions are highly configurable and can be tailored to meet specific business and data requirements.
Q: Does 1Spatial support FME?
A: Yes, 1Spatial is a Leading Global Partner of Safe Software and Australasia’s Largest Value-Added Reseller of FME. We provide FME solutions, support, training and services to help clients integrate and transform their spatial and non-spatial data.
Q: Does 1Spatial provide training and support?
A: Yes, 1Spatial offers comprehensive training programs, from our published monthly training sessions, to customised training. Held on-line, at our training venues or at the clients premises. A comprehensive monthly program of webinars are conducted and detailed on the 1Spatial web site,1Spatial provides technical support to help clients get the most out of our solutions through our support team via email support@1spatial.com and or phone during normal business hours .
Q: What is 1Integrate?
A: 1Integrate is a no-code, rules-based engine designed to help organisations take control of their spatial and non-spatial data. It validates newly captured or legacy data against business-critical standards, ensuring consistency across workflows and generating detailed reports to highlight where corrections are needed. With powerful integration tools, 1Integrate breaks down data silos by merging and comparing datasets to create a single source of truth. It supports a wide range of industry formats—including ArcGIS and Google BigQuery—and offers flexible input/output configurations to adapt to evolving data requirements.
Q: What is 1Data Gateway?
A: 1Data Gateway - The secure, user-friendly secure web based portal that simplifies supply chain data management. Allowing users to submit, validate and improve data through automated workflows. Providing users with informative and easy to read reports for quick reviewing and correction.
Q: Can 1Spatial help with data quality improvement?
A: Absolutely. Our tools and expertise are focused on improving the accuracy, consistency, and reliability of spatial data, ensuring it meets business and regulatory requirements.
1Spatial can help improve your data quality through a tailored, collaborative approach. We begin with a detailed Data Quality Assessment and discovery process to define your specific requirements, followed by automated conformance checks using our no-code, rules-based tools. This allows us to identify and fix issues efficiently, maintain consistency across your datasets, and support ongoing data quality management—whether you use our services or manage the tools yourself.
Q: Where is 1Spatial located?
A: 1Spatial has offices in Australia, UK, France, Belgium, Ireland, Tunisia and the USA, serving clients globally with local expertise.
Q: How can I contact 1Spatial?
A: You can contact us via our website at www.1spatial.com/au where you'll find contact forms, office locations, and support resources. Or by phone: 02 9527 9592