ACT Emergency Services Agency

ACT Emergency Services Agency

Opportunity

The ACT Emergency Services Agency (ESA) is a state government organisation, which provides emergency management services. It comprises of the ACT Ambulance Service, Fire and Rescue Service, Rural Fire Service (RFS), State Emergency Service (ESA) and ESA Support Services. Due to the serious nature of its decisions, ESA needs to keep well-informed by having constant access to real-time, accurate and relevant data presented in a meaningful manner.

Solution

ESA required a methodology to pull useable incident information from its corporate databases into a web-based mapping system. They needed a workflow to extract data and transform a subset of incidents and relevant attribution into web useable files. These files, which were to be created every minute, then needed to be ingested into a web mapping portal.

Outcome

ESA use the developed architecture and feeds in emergency situations every day, assisting them to make faster and more effective decisions.