United Utilities

Opportunity

With over 4.5m waste water features and 11.5m clean water features, United Utilities (UU) faced several obstacles to understanding where their different assets lay and what condition they were in, resulting in operational and strategic challenges.

Inherited responsibilities, disparate records across the company and the use of multiple GIS systems meant their 400 plus field engineers were all working to their own version of the truth.

Solution

1Spatial worked as part of the project team to undertake asset consolidation and recording of locational data and asset attributes.  The 1Spatial Management Suite (1SMS) helped the project team break down data silos and guided the project through its data improvement process, consolidating and migrating the data into a single central database of validated information.

Outcome

By helping UU realise the benefits of Spatial Advantage^TM, it is now on track towards a new level of proactive customer service, improved deterioration modelling and predictive maintenance planning. This will enable the company to reduce costs and replace assets at the optimal point to avert asset failure.