Working in partnership
Having worked as a partner of Safe Software’s since 1999 we’re already working with many key customers in the UK, Ireland and beyond, helping to support them in their use of the industry leading Extract, Transform and Load (ETL) tool; FME.
What are the benefits from a 1Spatial FME Annual Maintenance and Technical Support contract?
Software Updates: When a new version or point release of FME becomes available, you’re automatically entitled to it so your organisation can immediately take full advantage of the new formats, transformers and other user-inspired improvements introduced in each new release.
Technical Support: You’ll get the expert assistance you need to install and use the core functionality and components in FME direct from 1Spatial’s FME Certified Professionals. It includes support for installation, licensing, bug investigation, and “how to” questions accessed via email, telephone and via our self-service portal.
Full Credit for Upgrades: When your Annual Maintenance is kept up-to-date, your FME software retains its full value. If you choose to upgrade to an FME edition with higher functionality or to a different license configuration, you will get full credit for your product trade-in.
Reinstatement: We’re happy to work with our customers to reinstate the maintenance on licenses where this may have lapsed. In many cases its far more cost effective to reinstate the maintenance on an old license than it is to purchase a new license.
Free Webinar Training: All our customers are eligible to register for free online training via our FME webinar series. Find out what the latest topics are and register at www.1spatial.com/events. Customers also have priority access to the session recordings.
Predictable Budget Planning: With Annual Maintenance, you can make predictable annual payments that fit into your budget planning cycle.
For more information about FME’s capabilities or to hear about the services we offer, please contact us.